IVR & Cloud Telephony
Incubil provides IVR and cloud telephony solutions that help businesses handle calls professionally without depending on a traditional office phone setup.
Our services include virtual numbers, toll-free numbers, missed call solutions, call routing, call recording, live monitoring, analytics and easy reporting from a user-friendly dashboard.
We help teams connect callers to the right department, track every campaign, improve customer response time and manage communication with greater control.
Virtual Number
Affordable mobile numbers for business, desinged to simplify campaign tracking.
Toll Free Number
Gain brand reputation & more calls that are free for customers to reach.
IVR
Interactive Voice Response to handle calls with reduced human dependency.
Missed Call Service
Affordable mobile numbers for business, desinged to simplify campaign tracking.
Call Recording
Record the customer conversations for quality control, live monitoring, and performance review.
Call Routing
Call routing feature lets the caller reach the right department - quickly & easily.
Live Call Monitoring
Stay updated with every ongoing call between customer and agent using our remote admin portal.
Real Time Analytics
Technology blended with business intelligence lets you track the overall performance and analytics.
Call Forwarding
Forward every business call to connect with the available destination to make use of every opportunity.
Number Choices
Pick the number of your choice from the large pool of virtual numbers offered by Incubil.
Real-Time Reporting
Track your call centre activities in real-time with our real-time reports and dashboards.
CRM Integration
Integrate your toll-free service with CRM and get a unified and holistic view of the customer data.
Instant Setup
Get your toll-free service installed in minutes and start calling your customers in no time.
User Friendly Portal
Our user-friendly portal makes managing and monitoring calls easy for your agents.
Best-in-Market Pricing
Incubil offers a fully developed cloud telephony suite with the best-in-market pricing plans.
99.99% Uptime Guarantee
Incubil offers 99.99% SLA-backed uptime with N+1 redundant infrastructure.
Explore adjacent services
Pair this service with related Incubil capabilities for a complete operating model.
IT Solutions
We take the IT burden off your plate and stabilize your IT environment to keep downtime and breaches to a minimum.
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CRM Development
Build better relationships with your customers by our CRM system.
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Mobile App Development
We design and develop mobile applications.
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