I V R & Cloud telephony

we are leading service provider


Cloud Telephony Solutions

technology that takes your telephone system on cloud. it referred as hosted telephony

Virtual Number

Affordable mobile numbers for business, desinged to simplify campaign tracking.

Toll Free Number

Gain brand reputation & more calls that are free for customers to reach.

IVR

Interactive Voice Response to handle calls with reduced human dependency.

Missed Call Service

Affordable mobile numbers for business, desinged to simplify campaign tracking.

A User-Friendly Dashboard That Has Diverse Smart Features For Intelligent Monitoring

A dashboard should be wise and that's what you get with Incubil. You can easily monitor live agents and check the campaign status and ongoing activities across various departments. Our dashboard features an easy and intuitive menu, so you don't need any training. Once installed, you are immediately good to go.

Our Power-Packed Features


  • Call Recording

    Record the customer conversations for quality control, live monitoring, and performance review.

  • Call Routing

    Call routing feature lets the caller reach the right department - quickly & easily.

  • Live Call Monitoring

    Stay updated with every ongoing call between customer and agent using our remote admin portal.

  • Real Time Analytics

    Technology blended with business intelligence lets you track the overall performance and analytics.

  • Call Forwarding

    Forward every business call to connect with the available destination to make use of every opportunity.

  • Number Choices

    Pick the number of your choice from the large pool of virtual numbers offered by Incubil.

Real-Time Reporting

Track your call centre activities in real-time with our real-time reports and dashboards.

CRM Integration

Integrate your toll-free service with CRM and get a unified and holistic view of the customer data.

Instant Setup

Get your toll-free service installed in minutes and start calling your customers in no time.

User Friendly Portal

Our user-friendly portal makes managing and monitoring calls easy for your agents.

Best-in-Market Pricing

Incubil offers a fully developed cloud telephony suite with the best-in-market pricing plans.

99.99% Uptime Guarantee

Incubil offers 99.99% SLA-backed uptime with N+1 redundant infrastructure.